Owner Sykes Enterprises, Incorporated

Service Corrs Chambers Westgarth GPO Box 9925 SYDNEY NSW 2001 AUSTRALIA

Class 35 Customer relationship management services; business performance management services, namely, work force information, quality control information, and knowledge gathering, analysis, assessment, and management services; inventory control and management services; order taking, processing, and fulfillment services; arranging for and coordinating storage, pickup, delivery, and transportation of documents, packages, parcels, and freight via air, ship, rail, truck, or other ground carriers; return management services, namely, management of returned merchandise; administration, billing, and reconciliation of accounts; providing consumer product information for clients to customers with respect to such clients' products and services via telephone, e-mail, Internet, or any other form of communications media; customer service in the field of clients' products and services; telemarketing services; customer acquisition services, namely, inbound up-selling and cross-selling of clients' products and services; technical and support staffing services; business, business information, business management, business organization, business technology consulting and advisory services

Class 36 Warranty claims administration and processing services; payment processing services

Class 37 Emergency road side services

Class 39 Supply chain, logistics, and reverse logistics services, namely, storage, pickup, delivery, and transportation of documents, packages, parcels, and freight via air, ship, rail, truck, or other ground carriers

Class 41 Education and training services, namely, providing courses and instruction and developing instructional materials in the field of business management, career awareness, lifelong development, industry skills standards, information technology skills, and linguistic skills

Class 42 Technical support services, namely, troubleshooting of and advising with respect to computer hardware, computer software, communications equipment, communications services, Internet access technology, and Internet portal usage issues

Class 44 Providing health care and medical information