INTERACTION ANALYSER

Details for Australian Trade Mark No. 1394262 (hide)

Owner Interactive Intelligence, Inc. incorporated in the State of Indiana

Convention US, 21 Oct 2010

Service Spruson & Ferguson

Various Convention priority claimed: 21 October 2010, United States of Ameica, Application Number 85/158120 in respect of COMPUTER SOFTWARE FOR REVIEWING AND ANALYSING THE CONTENT OF COMMUNICATIONS, NAMELY, PHONE CALLS, EMAILS, WEB CHATS, AND TEXT MESSAGES, FOR S

Classes

Class 9 Computer software for reviewing and analyzing the content of communications, including phone calls, emails, web chats and text messages, for spotting keywords and phrases, evaluating script adherence, improving routing, detecting emotion, and assessing communication metrics, for customer service centres and call centres

Event Publications

2 December 2010 Application filed

Legal

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