Details for Australian Trade Mark No. 1278863 (hide)

Classes

Class 35 Business Management; business management advisory services; business management and organisation consultancy; business management assistance; business management consultancy; business management of call centres; operational management of contact centre sites; customer management solutions including sales, customer care, tactical campaigns and telemarketing, technical and IT support, directory assistance, market research and customer surveys, field sales, data analytics; staff assessment and recruitment; employment agency services; document management services; web-based process management; call centre operations; call centre services including telephone answering; call centre services being the provision of business information; systemisation of information into computer databases; development and customising of call centre computer software; maintenance of call centre computer software; systemisation of information into computer databases; help desk services; customer management solutions including telemarketing, direct marketing; debt collection services; employment training; staff training and development; training and development programs; computer support services including programming, software installation, repair and maintenance services; computer consultancy services; computer programming services; technology assisted client interactions including speech recognition, integrated voice response, text-to-speech recognition, call recording, predictive dialling, voice over Internet protocol, payment gateways; teleservices; identifying and implementing efficiency improvements; design of contact centre sites; disaster recovery planning and management; process design; customising workflow automation technology for businesses including accounts payable and receivable, application processing, survey processing, competition entry form processing, direct mail response form processing, contract

Event Publications

15 January 2009 Application filed

23 July 2009 Application Withdrawn

Legal

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