Owner Convergys CMG Utah Inc.

Convention US 20 October 2004 78502602

Filing Date 30 March 2005

Class 9 Computer software and hardware for billing services for telecommunication, cable, broadband, satellite, Internet service providers, healthcare providers, insurance providers, financial providers, corporations, and government entities; computer hardware and software for providing outsourced customer support services for telecommunications, cable, broadband, satellite, Internet service providers, healthcare providers, insurance providers, financial service providers, corporations, and government entities

Class 35 Business services, namely, telephone management and accounting report services; computerized database management services; telemarketing services; data processing services in the fields of internal telecommunication systems and information management systems; business consulting services in the fields of internal communication systems and information processing and management systems; account management services in the fields of internal telecommunication systems; telecommunication billing; generating reports detailing customer usage of telecommunications equipment; providing outsourced customer support services for others in the nature of information management and answering customer inquiries through telephonic, electronic, and worldwide computer network-based means; billing services, namely, billing for telecommunication, cable, broadband, satellite, Internet service providers, healthcare providers, insurance providers, financial service providers, corporations, and government entities; providing outsourced customer support services for telecommunications, cable, broadband, satellite, Internet service providers, healthcare providers, insurance providers, financial service providers, corporations, and government entities in the nature of information management and answering customer inquiries through telephonic, electronic, wireless, facsimile, and Internet-based means; employee relations information services; payroll preparation; administration of business payroll for others; employment counseling and recruiting; employment hiring, recruiting, placement, staffing & career networking services; employment outplacement services; record management; business management planning; business planning; administration of preferred provider plans for employers; pre-employment background screening

Class 36 Administration of employee benefit plans; administration of employee pension plans; administration of employee welfare benefit plans; administration of patient reimbursement programs; administration of pre-paid health care plans; Dental health insurance administration; insurance administration; insurance claims administration; financial information processing

Class 38 Computer services, namely, e-mail response services; telecommunication message processing services provided by means of a world wide computer network; e-mail, voicemail, cellular telephone, long-distance telephone, facsimile transmission; cellular telephone communication services

Class 42 Custom computer system analysis, design and development; computer software design services and consulting services relating thereto