Owner Salesforce.com, Inc.

Convention US 8 MARCH 2004 76579932

IR Number 848406

Filing Date 12 August 2004

Class 35 Business management services, namely providing customer relationship management services and sales support management services; business management consulting services relating to customer relationship management, sales support management, and automating marketing tasks, specifically, lead management, activities tracking, budget management, d o c u m e n t m a n a g e m e n t , c o m m u n i c a t i o n s management, workflow management, and data tracking and analysis; providing information in the fields of advertising, marketing, marketing and business services, available in a website

Class 42 Providing temporary use of on-line non-downloadable software to store, manage, track, analyze and report data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support and employee efficiency; providing temporary use of online non-downloadable software to facilitate communicating among peer professional in the advertising, marketing and business services fields