Owner Accenture Global Services Limited

Inventors Burgiss, Michael J.; Che, Vinny WaiYan; Dempsen, Stephen L.; Gailey, Michael L.; Holmes, Chad S.; Pitts III, Ashton F.; Portman, Eric A.; Smith, Angela King

Agent Fisher Adams Kelly

Pub. Number AU-A-2011223977

Parent 2006203598

Filing date 12 September 2011

Wipo publication date 29 September 2011

G06F 17/30 (2006.01) Digital computing or data processing equipment or methods, specially adapted for specific functions - Information retrieval

G06Q 10/00 (2006.01) Administration, e.g. office automation or reservations

G06Q 30/00 (2006.01) Commerce, e.g. marketing, shopping, billing, auctions or e-commerce

G10L 13/00 (2006.01) Speech synthesis

G10L 15/00 (2006.01) Speech recognition

G10L 15/08 (2006.01) Speech recognition

G10L 15/10 (2006.01) Speech recognition

G10L 15/18 (2006.01) Speech recognition

G10L 15/28 (2006.01) Speech recognition

G10L 19/00 (2006.01) Speech or audio signal analysis-synthesis techniques for redundancy reduction, e.g. in vocoders

H04L 29/08 (2006.01) Arrangements, apparatus, circuits or systems, not covered by a single one of groups - Transmission control procedure, e.g. data link level control procedure

H04M 3/42 (2006.01) Automatic or semi-automatic exchanges - Systems providing special services or facilities to subscribers

H04M 3/493 (2006.01) Automatic or semi-automatic exchanges

H04W 8/00 (2009.01) Network data management

G10L 15/26 (2006.01) Speech recognition

H04W 4/02 (2009.01) Services or facilities specially adapted for wireless communication networks - Services making use of the location of users or terminals