A METHOD AND SYSTEM FOR SCHEDULING A CUSTOMER SERVICE CALLBACK

Details for Australian Patent Application No. 2003282540 (hide)

Owner ASPECT COMMUNICATIONS CORPORATION

Inventors RAFTER, John, A.; LEWIS, Donald, C.; RAWLE, Jerry, David; IRWIN, Mark; ARTEMIEFF, Suzanne

Pub. Number AU-A-2003282540

PCT Number PCT/US2003/0320

PCT Pub. Number WO2005/045723

Filing date 8 October 2003

Wipo publication date 26 May 2005

International Classifications

G06F 017/60 Digital computing or data processing equipment or methods, specially adapted for specific functions

Event Publications

25 March 2004 Complete Application Filed

14 July 2005 Application Open to Public Inspection

  Published as AU-A-2003282540

22 June 2006 Application Lapsed, Refused Or Withdrawn, Patent Ceased or Expired

  This application lapsed under section 142(2)(f)/See Reg. 8.3(3). Examination has not yet been requested or directed for this application. Note that applications or patents shown as lapsed or ceased may be restored at a later date.

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