METHOD AND APPARATUS FOR BUILDING COMMUNICATION BETWEEN AGENT DESKTOP SCRIPTING APPLICATIONS AND AN OUTBOUND CALL SOFTWARE SUITE

Details for Australian Patent Application No. 2002365770 (hide)

Owner GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

Inventors ZYARKO, Vadim; KOLOMOYSKYY, Oleksiy; ZGARDOVSKI, Stanislav

Pub. Number AU-A-2002365770

PCT Number PCT/US02/37126

PCT Pub. Number WO2003/048959

Priority 09/998,767 29.11.01 US

Filing date 19 November 2002

Wipo publication date 17 June 2003

International Classifications

G06F 015/16 Digital computers in general - Combinations of two or more digital computers each having at least an arithmetic unit, a programme unit and a register, e.g. for a simultaneous processing of several programmes

Event Publications

14 August 2003 Complete Application Filed

  Priority application(s): 09/998,767 29.11.01 US

21 August 2003 Application Open to Public Inspection

  Published as AU-A-2002365770

12 August 2004 Application Lapsed, Refused Or Withdrawn, Patent Ceased or Expired

  This application lapsed under section 142(2)(f)/See Reg. 8.3(3). Examination has not yet been requested or directed for this application. Note that applications or patents shown as lapsed or ceased may be restored at a later date.

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